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How do I track my order?
To track your order, please use this link Track Order to get started. Simply login with your email address and our Support Center will run you through the process!. Once your order has been fulfilled by the PoundFun Team, you will also receive a ship
How do I cancel my order?
If you would like to cancel your order, please use this link Cancel Order to get started. Simply login with your email address and our Support Center will run you through the process!. Orders can only be cancelled before they have been dispatched. If
How do I make a return?
Our returns policy lasts 14 days — If 14 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It
VAT Invoice Request
Need a VAT invoice for your order? We’re happy to help. VAT invoice requests can take up to 21 days to process from the date of request. This allows our team time to review the order and prepare the document where applicable.To request a VAT invoice,