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How do I cancel my order?

If you would like to cancel your order, please use this link Cancel Order to get started. Simply login with your email address and our Support Center will run you through the process!. Orders can only be cancelled before they have been dispatched. If

Do you offer faster shipping?

Yes we offer an Express & Next Day service on all UK orders. These can range in prices from £4.99 to absolutely free, depending on the value of your order. All orders over £40 come with FREE Express & Next Day options!. International Delivery Timesca

Do you offer free shipping?

Yes we offer free shipping to all UK addresses for baskets over £40. As you add items to your basket, you can see the progress of your free delivery with the top bar!

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Arrives within 3-4 working days. • Express Delivery: Arrives within 1-2 working days. • Next Day Delivery: Arrives Next Day when ordered before 2p

How do I track my order?

To track your order, please use this link Track Order to get started. Simply login with your email address and our Support Center will run you through the process!. Once your order has been fulfilled by the PoundFun Team, you will also receive a ship

My order was marked delivered but it’s not here!

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Please check the proof of delivery picture provided in the tracking link within your shipping confirmation email to see the exact location of your parc

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the Discount Code field. • Click Apply to see your savings before finalising your order. • Only one code can be used per order. Mobile:. Desktop:. If you’re having troub

How much does shipping cost?

We offer multiple methods of shipping from £4.99 to absolutely free. The cost of shipping depends on the value of your basket, and the delivery method you choose. Full information on shipping can be found below. Next Day Delivery:. Express Delivery:.

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du

How do I make a return?

Our returns policy lasts 14 days — If 14 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It