PoundFun

At the bottom of every PoundFun email, you&#x2019;ll find an&#xA0;Unsubscribe link. Click this, and you&#x2019;ll be removed from future marketing emails. Please allow 24 hours for changes to take effect. Important: You may still receive service emails (e.g., order confirmations, shipping updates), as these are necessary to complete your purchase.

At the bottom of every PoundFun email, you’ll find an Unsubscribe link. Click this, and you’ll be removed from future marketing emails. Please allow 24 hours for changes to take effect.Important: You may still receive service emails (e.g., order conf

How do I unsubscribe from marketing emails?

How do I track my order?

How do I cancel my order?

Do you offer faster shipping?

How much does shipping cost?

How do I make a return?

Do you offer free shipping?

How long does delivery take?

My order was marked delivered but it’s not here!

How do I apply promo/discount codes?

What do I do if my item(s) arrives damaged?

Do you deliver internationally?

What happens if I’m not home when my order arrives?

I can't find my order?

Can I change my delivery address after ordering?

My order hasn’t arrived - What should I do?

How long do I have to return an item?

How long does it take to get my refund?

What payment methods do you accept?

Can I use more than one discount code per order?

How do I create a PoundFun account?

How does the PoundFun Surprise Box work?

Can I choose which toys go into my Surprise Box?

What happens if a bundle item is out of stock?

Do you restock sold-out toys or bundles?

Can I buy PoundFun toys individually instead of in a bundle?

Do you offer different Surprise Boxes for boys, girls, or mixed?

Can I request age-appropriate toys in my Surprise Box?

Are PoundFun toys brand-new and in original packaging?

Do you offer seasonal or holiday-themed Surprise Boxes?

How do I unsubscribe from marketing emails?Updated 9 hours ago