PoundFun

Our team work tirelessly to keep all Surprise Boxes live, however due to stock limitations, sometimes our boxes may drop out of stock for a short period.You can also click&#xA0;&#x201C;Notify me when back in stock&#x201D; on the product page to get an email the moment it&#x2019;s available again.

Our team work tirelessly to keep all Surprise Boxes live, however due to stock limitations, sometimes our boxes may drop out of stock for a short period. You can also click “Notify me when back in stock” on the product page to get an email the moment

What happens if a bundle item is out of stock?

How do I track my order?

How do I cancel my order?

Do you offer faster shipping?

How much does shipping cost?

How do I make a return?

Do you offer free shipping?

How long does delivery take?

My order was marked delivered but it’s not here!

How do I apply promo/discount codes?

What do I do if my item(s) arrives damaged?

Do you deliver internationally?

What happens if I’m not home when my order arrives?

I can't find my order?

Can I change my delivery address after ordering?

My order hasn’t arrived - What should I do?

How long do I have to return an item?

How long does it take to get my refund?

What payment methods do you accept?

Can I use more than one discount code per order?

How do I create a PoundFun account?

How do I unsubscribe from marketing emails?

How does the PoundFun Surprise Box work?

Can I choose which toys go into my Surprise Box?

Do you restock sold-out toys or bundles?

Can I buy PoundFun toys individually instead of in a bundle?

Do you offer different Surprise Boxes for boys, girls, or mixed?

Can I request age-appropriate toys in my Surprise Box?

Are PoundFun toys brand-new and in original packaging?

Do you offer seasonal or holiday-themed Surprise Boxes?

What happens if a bundle item is out of stock?Updated 8 hours ago